1. Is it necessary to have an account to shop on Relygn?
Yes, it's necessary to log into your Relygn account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalized shopping experience including recommendations and quicker check-out.
2. Is installation offered for all products?
Installation and demo are offered for certain items by sellers through the brand or an authorized service provider. Please check the individual product page to see if these services are offered for the item.
3. If I request for a replacement, when will I get it?
Visit my orders to check the status of your replacement. In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more details.
4. I chose the wrong EMI plan while making the payment using 'Credit Card No Cost EMI' option. Can I change it now?
No. However, in case your order hasn't been delivered yet, you can cancel it and place a new order by selecting your preferred EMI plan. Orders for certain items cannot be cancelled after 24 hours of order placement. Please check the seller's cancellation policy on the product page for details.
5. Can I take the shipment after opening and checking the contents inside?
As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.
6. Why can't I get some items shipped to my location?
Some sellers prefer not to ship to certain locations due to the cost involved and this is entirely at their discretion. You can check with your pincode on the product page to see any other sellers ship to your location.